The award is granted on the basis of customer reviews and independent customer service quality assessments, including “secret client” visits, during which the standards of contact with the team, the way conversations are handled, willingness to help and the overall customer experience are evaluated.
For Less Mess Storage, this is a particularly important recognition. Self storage is much more than renting additional space. It is a service where security, transparent rules, easy access to the storage facility and support from the team at every stage all matter — from the first contact to everyday use of the space.
A third consecutive Customer Service Quality Star confirms that customer trust remains one of the most important pillars of the brand’s growth. It is also a testament to the consistent work of the entire Less Mess Storage team, who make every effort each day to ensure that storing belongings is simple, safe and as stress-free as possible.
We would like to thank our customers for their reviews, recommendations and trust. We would also like to thank everyone who is part of the Less Mess Storage team — for their professionalism, commitment and everyday care for the quality of service.
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